Charles D. Henderson

The National Health Council (NHC) Leadership Conference brings together leaders from top patient organizations and nonprofits to foster connections, discuss leadership topics, and share best practices in nonprofit management. This year's theme, "The Future of Leadership," focused on the evolution of leadership in response to changes in healthcare, technology, policy, and crisis management. The conference equips leaders with tools to navigate current challenges and future opportunities, ensuring their leadership adapts to a rapidly changing world.At the event, host Anthony Shop moderates a powerful panel of CEOs who discuss their roles as Chief Influencers on LinkedIn. The panel features Chuck Henderson, CEO of the American Diabetes Association; Katie Schubert, President and CEO of the Society for Women's Health Research; and Steve Taylor, President & CEO of the Arthritis Foundation. They share insights into their success on LinkedIn, focusing on how they have built trust, maximized engagement, and fostered personal connections through the platform.The CEOs offer practical tips on content strategy, posting frequency, and how to engage with comments and tags. They highlight the impact of their social media presence in achieving meaningful outcomes such as talent recruitment and securing major funding. The discussion emphasizes the value of using LinkedIn to reach wider audiences and the importance of commenting, liking, and reposting relevant content to amplify organizational messages.Takeaways:CEOs see ROI from LinkedIn: Make it a habit to regularly connect with peers, industry leaders, and your audience. For instance, the speaker encourages everyone to connect with him on LinkedIn as a first step toward meaningful engagement.Faces Are the New Logos: Personal presence is key to building trust. Share your personal experiences and stories to create a deeper connection with your audience. Remember, trust is built through people, not just organizational logos.Share the Stage: Celebrate and promote others. Instead of focusing solely on your own achievements, highlight the successes and contributions of colleagues and partners. This not only amplifies your message but also uplifts others.Build Internal Champions: Cultivate a strong internal network within your organization. True external support begins with advocacy and engagement from within your own team.Embrace the Gray: Blend your professional and personal brand by showing up authentically. While different contexts may call for varying levels of personal sharing, authenticity should always be at the core.Engage with Content: Actively like, comment, and share relevant posts. This increases visibility and sparks conversations, making networking just as important as posting your own content.Schedule and Be Consistent: Use scheduling tools to ensure regular content posting at optimal times. Reposting or sharing valuable content with your own insights can further boost engagement. Repurposing content from other platforms, like Instagram, can also be effective on LinkedIn.Links:Chuck HendersonLinkedIn: https://www.linkedin.com/in/charlesdhenderson/ Website: https://diabetes.org/ Kathryn Godburn Schubert LinkedIn: https://www.linkedin.com/in/kathryn-godburn-schubert-07352a7/ Website: https://swhr.org/ Steven TaylorLinkedIn: https://www.linkedin.com/in/steven-taylor-a18b9b2/ Website: https://www.arthritis.org/ Shout Outs:Eric Racine: https://www.linkedin.com/in/ericracine/ Jean Wright: https://www.linkedin.com/in/jeanwrightmdmba/ Randall Rutta: https://www.linkedin.com/in/randall-rutta-1622952/ National Health Council: https://www.linkedin.com/company/national-health-council/ 

In this interview, Chuck Henderson, CEO of the American Diabetes Association (ADA), shares insights into his leadership journey, emphasizing teamwork and a mission-driven approach. Since joining the ADA in January 2020, Chuck has drawn on his private sector experience and athletic background to champion health equity, advocate for insulin affordability, and expand access to diabetes technologies.He discusses the importance of understanding all aspects of an organization while staying authentic and accessible as a leader. Chuck also reflects on the transformational changes he’s driven at the ADA, with a focus on health equity and increased transparency. He highlights the role of social media—particularly LinkedIn—in strengthening the ADA's brand and mission.Chuck also shares his personal connection to diabetes and the influence of his parents, as well as the organization's strategies for navigating remote work. The conversation concludes with a call to action for supporting the ADA during American Diabetes Month, underscoring the urgent need for awareness and resources to address the diabetes epidemic.Takeaways:Embrace a Team-Oriented Leadership Philosophy: Learning from Chuck's experience as an athlete, fostering an inclusive and team-centric environment is crucial. Ensure every member understands their role and how they contribute to the collective success.Maintain a Mission-Driven Focus: Chuck's daily reflection on his impact highlights the importance of grounding leadership decisions in the organization’s mission. Regularly ask yourself what you've done to advance your mission and set clear, impactful goals.Consistency in Communication: Regular touchpoints like monthly town halls, bi-weekly newsletters, and quarterly meetings are essential. This consistency keeps the team aligned, engaged, and informed about strategic directions and wins.Be Intentional with Engagement: Whether it's giving out personal contact information, being active on social media, or responding to both positive and negative feedback, intentional engagement fosters authentic connections and builds trust.Promote Organizational Brand: Use platforms like LinkedIn to share the organization’s achievements, highlight team members, and build new relationships. Prioritize showcasing the organization’s impact over self-promotion.Show Up Authentically: Your presence, both online and offline, should reflect genuine commitment and transparency. Authenticity builds credibility and trust, encouraging open dialogue and collaboration.Adapt and Innovate Continuously: Being proactive about adopting remote work, investing in training, and listening to stakeholder feedback are critical. Innovation and adaptation help in staying ahead and addressing emerging challenges effectively.Quote of the Show:“No one person is greater than the team. It takes all of us, each one of us has a role to play in this fight.” Links:LinkedIn: https://www.linkedin.com/in/charlesdhenderson/ Website: https://diabetes.org/ Shout Outs:Champion Fire and Security: https://championfiresecurity.com/ Cotton Bowl Athletic Associaton: https://www.cottonbowl.com/ Texas A&M’s Letterman Associaton: https://www.aggielettermen.org/ Charity Navigator: https://www.charitynavigator.org/ Tracey D. Brown: https://www.linkedin.com/in/traceydbrown/Dions Dream: https://dionschicagodream.com/ Baxter: https://www.baxter.com/ Eli Lilly and Company: https://www.lilly.com/ Medicare:https://www.medicare.gov/ Medicaid: https://www.healthcare.gov/