In this heartfelt episode of Chief Influencer, host Anthony Shop sits down with Mary Fete, Executive Director of the National Foundation for Ectodermal Dysplasias (NFED). A registered nurse by training, Mary shares how listening has been the foundation of her leadership, fueling a global nonprofit that spans 120 countries and supports thousands of families affected by rare disorders. She reflects on the transformative power of empathy, the importance of collaboration over expertise, and her role in pioneering medical breakthroughs, including a historic clinical trial for XLHED. As she prepares to pass the baton after more than two decades, Mary discusses her hopes for the future and what it truly means to lead with heart.Key TakeawaysLeadership Begins With Listening: Mary emphasizes that listening is both a clinical and leadership skill. Her philosophy of “listen first, talk less” has shaped NFED’s programs, research, and family support systems.You Don’t Have to Be the Expert: True influence comes from bringing the right people into the room. Mary models collaborative leadership by creating spaces where diverse experts—and lived experiences—drive innovation.Global Impact Starts With Personal Connection: Despite serving families in over 120 countries, NFED remains deeply personal thanks to Mary’s intentional relationship-building and trust-first approach.Technology as a Humanizing Tool: From AI advisory boards to using databases to remember personal family milestones, Mary shows how nonprofits can leverage tech to enhance—not replace—authentic relationships.From Seed Funding to Scientific Breakthroughs: NFED’s 30-year commitment to research led to the groundbreaking EDELIFE clinical trial, showing how a small nonprofit can play a central role in global medical advances.Storytelling Drives Advocacy: Mary empowers families to share their lived experiences to influence policy and funding, reinforcing that personal stories are powerful tools for public impact.Legacy of Heartfelt Leadership: As she prepares to step down, Mary hopes to be remembered not for titles or milestones, but for leading with compassion, listening deeply, and creating a true sense of family and belonging.Quote of the Show:“You have to remind yourself that listening is much more powerful than talking… You don’t have to fill the space in the room with your voice all the time.”Links:LinkedIn: https://www.linkedin.com/in/mary-fete-19949a33/ Website: https://nfed.org/ 

In this special Chief Influencer Power Breakfast episode, Anthony moderates a dynamic panel featuring five powerhouse nonprofit CEOs. Together, they explore how leaders can harness the power of personal branding to amplify their missions and drive greater impact.You'll hear real-world strategies and inspiring stories from:📌 Steve Schwab (Elizabeth Dole Foundation)📌 Jean Accius (Creating Healthier Communities)📌 Katie Schubert (Society for Women’s Health Research)📌 Jennifer Sirangelo (Points of Light)📌 Lidia Soto-Harmon (Student Conservation Association)Discover practical tips for staying authentic, elevating others, and using social platforms to build influence. Whether you're leading a nonprofit or looking to grow your own leadership brand, this conversation will equip you with the insights to take the next step forward.Takeaways:Start from Within: Make sure your internal team, staff, board, and volunteers understand and champion your mission. Internal alignment fuels external influence.Prioritize Authenticity: Share real, personal stories in your own voice. This helps build trust and deepens audience connection. Don’t be afraid to show who you are behind the title.Use Social Media Strategically: Even simple tactics like tagging people and using @ mentions can significantly expand your reach and engagement.Create a Posting Routine: Block small pockets of time, like at the airport or between meetings, to engage on platforms like LinkedIn. Consistency matters more than frequency.Leverage Visual Tools: Think creatively about how to drive connections. For example, use a LinkedIn QR code on your name badge to make networking easy and immediate.Elevate Others: Use your platform to spotlight team members, partners, and community leaders. Sharing the stage amplifies your mission and builds goodwill.Engage Without Overthinking: You don’t have to post every day. Commenting, liking, or resharing valuable content is just as impactful, and a great way to start building your presence.Quote of the Show"It’s irresponsible for nonprofit leaders not to have a LinkedIn presence." — Steve SchwabLinks:Kathryn Godburn SchubertLinkedIn: https://www.linkedin.com/in/kathryn-godburn-schubert-07352a7/ Website: https://swhr.org/ Jean AccuiusLinkedIn: https://www.linkedin.com/in/accius4/ Website: https://chcimpact.org/ Jennifer SirangeloLinkedIn: https://www.linkedin.com/in/jennifer-sirangelo-62a8723/ Website: https://www.pointsoflight.org/ Lidia Soto-HarmonLinkedIn: https://www.linkedin.com/in/lidia-soto-harmon-a921a213/ Website: https://thesca.org/ Steven SchwabLinkedIn: https://www.linkedin.com/in/steven-schwab7676/ Website: https://www.elizabethdolefoundation.org/ 

What does it take to protect freedom of expression in a time when Americans are more divided than ever? Jan Neuharth is the Chair and CEO of the Freedom Forum, a nonpartisan nonprofit dedicated to fostering First Amendment freedoms for all. She shares the story of how she led the organization through a bold transformation—from operating a museum on Pennsylvania Avenue to becoming a mission-driven force for digital education, public programs, and national impact. From honoring young journalists and comedians at the Free Expression Awards to empowering students with their First Amendment rights through campus outreach and storytelling, Jan reflects on how the Freedom Forum connects with Americans across generational and ideological divides.She also shares leadership lessons on influence, including the importance of listening, trust, and process in navigating change. Tune in to hear how Jan’s diverse career—from Capitol Hill to corporate law to novel writing—has shaped her authentic leadership style and deep commitment to civic engagement and free expression.Takeaways:Lead with Listening: Influence starts by understanding your audience. Whether you're guiding organizational change or connecting with the public, listening first builds trust and informs better decisions.Preserve the Best, Improve the Rest: This philosophy, inherited from Jan’s father Al Neuharth, is a powerful framework for innovation. Regularly assess what’s working and have the courage to evolve—even beloved institutions like museums.Make the Mission Personal: Humanize big ideas like the First Amendment by tying them to everyday experiences—books, fashion, music, sports fandom. Personal relevance drives engagement.Adapt Messaging for Different Levels of Engagement: Think in tiers: skimmers, swimmers, and divers. Tailor your content to meet people where they are—whether they want a quick TikTok or a deep-dive article.Invest in the Next Generation: Empowering young people with knowledge of their rights, as the Freedom Forum does through its Free Spirit program and campus initiatives, ensures the future of civic engagement and journalism.Stand Firm on Principles, Not Partisanship: Uphold core values like free expression consistently, even when the subject matter is controversial. Integrity and viewpoint neutrality build long-term credibility.Turn Disruption Into Opportunity: When COVID hit just after the museum closed, the Freedom Forum used the moment to go digital-first. Challenges can be catalysts for reinvention if approached with strategic clarity.Quote of the Show:“You don't change the story for every person. You tell it in a different way, but you're still rooted in the same principles.”Links:LinkedIn: https://www.linkedin.com/in/janneuharth/ Website: https://www.freedomforum.org/ 

Allan Golston is the President of the United States Program at The Gates Foundation. The foundation is dedicated to advancing educational opportunities and ensuring equitable academic and economic outcomes for all students, particularly those from low-income backgrounds and students of color. Allan's unique leadership approach hinges on the power of influence through reciprocity, authenticity, and storytelling. In today's episode, Allan delves into his career journey from public accounting to philanthropy, the importance of building trusted partnerships, the evolution of leadership styles, and leveraging digital platforms like LinkedIn for reciprocal influence. Stay tuned to gain valuable insights on balancing data-driven decision-making with personal storytelling to drive impactful change and the importance of creating authentic connections in both personal and professional spheres.Takeaways:Treat leadership as a continuous practice, not a destination, and continuously strive for self-improvement. Allan Golston emphasizes that leadership is an ongoing process. He makes it a point to learn and grow each day, preparing to be even better the next day. This practice of self-reflection and ongoing improvement can help leaders stay dynamic, relevant, and effective.Be authentic in your leadership and influence based on genuine interactions rather than projecting a persona. Early in his career, Golston found that employers expected employees to project a certain persona or dress a certain way as part of instilling confidence in clients. However, as his career evolved, he realized that authenticity became crucial for effective leadership as his responsibilities grew. Leaders should focus on genuine connections and interactions, which build trust and authenticity.Embrace a two-way influence model. Listen and be open to being influenced while also trying to influence others. This influence needs to be reciprocal. Authentic listening and a willingness to be influenced are as important as trying to guide or direct others. This approach builds mutual respect and understanding.To drive meaningful impact, deeply understand your audience. This is crucial for making informed and impactful decisions. Leaders must invest time learning about their internal and external teams and stakeholders and broader audiences to tailor their actions and communications effectively.Aim to ensure equitable outcomes in your leadership practice and organizational goals. Leaders should prioritize creating inclusive environments and opportunities that benefit all, especially the underrepresented or marginalized groups.Openly share your personal stories and learn from the stories of others. This practice fosters a deeper connection and understanding within the team, helping to build a cohesive and empathetic workplace culture.Start interactions with personal concerns and show genuine interest in your team’s well-being. Instead of diving straight into work-related discussions, begin with personal conversations. Asking about someone's well-being or family circumstances shows empathy and builds a culture of care and support.Quote of the Show:“I fundamentally believe that influence has two key dimensions. Number one is that it has to be reciprocal. You have to be open to being influenced as much as you are trying to influence. The second is that you have to know when it’s best to influence directly or empower others to influence and carry the critical messages.” - Allan GolstonLinks:LinkedIn: https://www.linkedin.com/in/allan-golston Bill & Melinda Gates Foundation (Website): https://usprogram.gatesfoundation.org/Shout Outs:Stryker: https://www.stryker.com Harley-Davidson: https://www.harley-davidson.com Aspen Institute - The Henry Crown Fellowship Program: https://www.aspeninstitute.org/programs/henry-crown-fellowship The Robert Wood Johnson Foundation: https://www.rwjf.org The William Jewell College: https://www.jewell.edu John Lewis: https://www.britannica.com/biography/John-Lewis-American-civil-rights-leader-and-politician 

Tiffany Benjamin, CEO of the Humana Foundation, founding partner of Face The Fight, and one of TIME's 100 most influential philanthropists, shares her unexpected journey from Harvard Law School to leading a major philanthropic foundation — a path shaped by lived experience, deep listening, and a passion for community.We explore how early moments, like volunteering with seniors as a youth, continue to influence her approach to leadership and social impact. Tiffany reflects on what it means to leave your title at the door, the surprising power of sitting in the back of the room, and how true influence is rooted in curiosity and co-creation.From building intergenerational programs to reshaping how we serve communities, Tiffany’s insights are both personal and profoundly actionable. Whether you're a leader, changemaker, or simply curious about what it means to make a difference, this episode is for you.Takeaways:Shaping Health Equity: Tiffany is pioneering health equity by mobilizing funding, partnerships, and research aimed at tackling the root causes of poor health. This includes a holistic approach to nutrition, emotional well-being, disaster recovery, and resource deployment.Value of Curiosity: Tiffany’s journey highlights the importance of curiosity. Her career path shifted dramatically because she was curious about the foundation work at Eli Lilly. Curiosity can open new career opportunities and lead to fulfilling roles that align with your passion and values.Community Listening: The Humana Foundation emphasizes community listening. By creating a Senior Council of high school seniors and senior citizens, the foundation ensures their work is community-centered and relevant to the people they serve. Consider forming advisory groups with diverse perspectives to guide your projects.Empathy as Influence: Empathy is a powerful form of influence. Tiffany suggests that listening to people’s challenges and really understanding their needs can drive meaningful change. Practice active listening and strive to connect with others on a deeper level to be a more effective leader.Accessibility in Processes: The open application process at the Humana Foundation is designed for transparency and respect for non-profits' time. It includes a short-form application and clear communication about acceptance or rejection. Make your processes transparent and provide clear feedback to foster trust and efficiency.Leave the Title at the Door:*Tiffany emphasizes the importance of humility and accessibility. By choosing to sit in the back of the room rather than the reserved front seat, she connects with people on a more personal level. Engage with people where they are, leave your title at the door, and be approachable.Use Digital Presence Authentically: Tiffany is hands-on with her LinkedIn presence to share her work and insights regularly. She combines personal elements (like her love for hats) with professional updates to maintain authenticity. Use social media platforms to share your story and mission, and be transparent and consistent in your communication.Quote of the Show:“I think you have to find spaces where you can leave your title at the door and be accessible to others. Personally, I have an aversion to sitting in the front row—I’d rather be alongside the people who are most impacted and who are driving real change. I believe you should always seek out those who know more than you, especially when it comes to the challenges and opportunities ahead.” Links:LinkedIn: https://www.linkedin.com/in/tiffany-benjamin-0127893/ Website: https://www.humana.com/